This Privacy Policy describes how Hexibee (referred to as "the Company," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.hexibee.com (the "Site") or otherwise use our services.
1. Consent
By accessing and using our Site, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
2. Information We Collect
We collect information about you in a few different ways to provide a better experience.
A. Information You Directly Provide
- Create an account: Your name, email address, password.
- Place an order: Your name, billing address, shipping address, payment information, email address, and phone number.
- Communicate with us: Information you send via email, live chat, or customer service inquiries.
B. Information Collected Automatically
When you access the Site, we automatically collect certain information about your device and your interaction with the Site (Device Information):
- Log Data: IP address, browser type, operating system, and time stamps.
- Usage Data: Information about how you navigate and interact with the Site.
- Cookies: Small data files placed on your device to enhance performance.
3. How We Use Your Information
- Order Fulfillment: To process payments, arrange shipping, and provide invoices.
- Maintenance: To operate, maintain, and improve our Site performance.
- Communication: To send updates, confirmations, or respond to inquiries.
- Security: To screen orders for potential risk or fraud and protect our Site.
4. Sharing Your Information
We share your Personal Information with trusted third parties to help us provide our services efficiently:
- Service Providers: Payment processors, shipping carriers, and email providers.
- Analytics: Tools like Google Analytics to understand user behaviour.
- Legal Compliance: To comply with laws, respond to lawful requests, or protect our rights.
5. Data Security
We implement robust security measures designed to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.